The Smarter Way to Support Customers & Teams Worldwide
Empower Your After-Sales & Internal Support with AI-Driven Multilingual Knowledge Management Solutions
- Start Your Free Trial NowNo credit card required to try
Key Features
Unlock the Full Potential of a New Generation of AI-Powered Support
Knowledge Hub
Collect and manage internal information and insights on your products and services seamlessly.
AI Assistants
Gain instant access to your knowledge base for team members and clients through our intelligent chat interfaces, integrated with messengers and web widgets. Let them converse with the assistant as they would with a top expert teammate.
Data Import
Easily import data from various sources, including documents, audio, video, images, and websites. Empower your top experts to share their knowledge with AI Assistants as if they were talking to a teammate.
AI Agents
Automate information gathering, data extraction, and actualization with customizable AI agents.
Key Benefits
Experience the Benefits of AI-Driven Support
Enhanced Team Collaboration and Productivity
Utilize Prodassist's advanced AI to support internal teams on complex issues, saving time on technical troubleshooting and significantly enhancing productivity.
Streamlined Onboarding for New Team Members
Enable new hires to access company knowledge effortlessly by chatting with AI assistants, which act as 24/7 mentors. This ensures they receive immediate answers to questions, significantly accelerating their integration and productivity within the team.
Improved Customer Satisfaction and Cost Efficiency
Provide seamless multilingual support with AI-driven responses tailored to global customers, while also instantly handling repetitive inquiries. This approach not only enhances customer satisfaction but also frees up support resources, significantly reducing the need for manual responses and lowering operational costs.
Increase Sales with Multilingual AI Conversational Agents
Leverage AI-driven multilingual conversational agents to engage potential leads from social media and websites, effectively increasing conversion rates.
Challenges Solved
Disrupting How Teams Manage & Access Information by Addressing Key Knowledge Management Challenges
Traditional knowledge bases often hinder collaboration and slow down productivity. With Prodassist, we harness the power of AI to create an adaptive, user-friendly platform that transforms how your team interacts with information. Experience a revolutionary approach that encourages active engagement, continuous improvement, and efficient access to crucial data.
Adoption and Engagement
Challenge
Teams may be reluctant to change their workflow or spend time documenting processes, leading to low usage.
Solution
Prodassist simplifies the process of adopting a new knowledge base by facilitating an effortless experience. Our AI-driven features ensure that both adding and accessing information is quick and efficient:
What You Gain?
80% faster adoption rates and engaged, confident teams ready to collaborate.
Innovative Solutions for Knowledge Management & Customer Support
Transform how you manage knowledge, collaborate, and support customers to drive greater efficiency and success.
AI Chatbots
Revolutionize your sales and support with AI chatbots that engage customers like never before. Train your chatbot in minutes to provide instant, personalized assistance, ensuring no lead is left behind and every customer feels valued.
AI Assistants
Interact with intelligent AI assistants that deliver quick answers and facilitate information retrieval. Choose from a variety of advanced AI models, customize instructions, and efficiently source data from your designated knowledge bases—making inquiries feel like conversing with a knowledgeable teammate.
Knowledge bases
Seamlessly organize and manage your information with our robust knowledge base management system. Benefit from sophisticated permissions delegation, ensuring that access to sensitive data is both controlled and tailored to your team's specific needs.
Communication Hub
Your centralized platform for seamless interaction across all communication channels. Here, you can manage incoming messaging sessions, engage with clients through AI agents, and collaborate with team members - all in one place. Enhance your communication efficiency, improve response times, and ensure every conversation is captured and organized, fostering a more connected and responsive environment for your team and clients alike.
Meetings Assistant
Effortlessly record online and offline sessions, complete with real-time multilingual transcription and notes. Capture important discussions, lectures, or meetings, and enjoy quick reference and collaborative possibilities afterward.
AI Notes
Improve your learning and research experience by taking notes on any document, selected collections, or entire knowledge bases. AI Notes organizes essential information, making it simple to track insights and ideas.
AI Transcription
Experience swift and accurate audio and video transcription, with results seamlessly integrated into your knowledge bases for easy access. Collaborate efficiently on transcriptions, ensuring no valuable information is overlooked.
Text Recognition
Extract text from large image documents and load it directly into your knowledge bases. Access information easily via AI Assistants and Agents, and export content in various formats like PDF, DOCX, text, HTML, or JSON for further use.
Use Cases
Discover How Businesses Across Various Industries Leverage Our AI-Driven Knowledge Management System to Enhance Efficiency and Customer Satisfaction
Sales Teams
Equip your salesforce with quick access to product features, pricing models, and competitive intelligence. Prodassist helps sales representatives respond to client inquiries with confidence, improving engagement and closing rates.
E-commerce Businesses
Optimize your online store operations by providing customer support teams with quick access to product specifications, return policies, and troubleshooting information. Prodassist helps improve customer experience and boosts sales conversions.
Manufacturing and Supply Chain
Enhance operational efficiency by allowing teams to access critical information on inventory levels, product specifications, and supplier contacts. Prodassist supports seamless communication across departments, improving overall productivity.
Marketing Agencies
Centralize campaign strategies, client briefs, and creative assets in one place. Prodassist empowers marketing teams to collaborate effectively and deliver exceptional results by providing easy access to vital knowledge while managing multiple client projects.
Tech Startups
For startups navigating rapid growth, Prodassist acts as an essential resource for storing product roadmaps, technical documentation, and user feedback. Streamline processes and ensure all team members align on goals and project insights.
Healthcare Providers
Streamline information access for healthcare professionals with Prodassist. Foster effective communication and quick access to patient information, treatment guidelines, and regulatory documents, ultimately enhancing patient care and operational efficiency.
Financial Services
For banks and financial institutions, Prodassist organizes complex product information, compliance updates, and customer service protocols. Equip your teams to deliver accurate information and reduce response times for clients seeking financial advice.
Educational Institutions
Help educators and administrative staff manage vast amounts of information from course materials, regulations, and resources. Prodassist facilitates knowledge-sharing, ensuring that faculty and students have access to the most current information.
HR Department
Empower your HR team with instant access to policies, employee records, and compliance guidelines. Prodassist helps streamline onboarding, training, and internal communication, ensuring a well-organized and efficient workforce.
Streamlined Operations:
"Prodassist has transformed how our team accesses information. The seamless integration of our knowledge base has drastically cut down response times, allowing us to serve our customers better."
— Emily R., Customer Support Manager, E-commerce Business
Seamless Connectivity
Connect Prodassist with your favorite messaging platforms and social networks, including WhatsApp, Messenger, Viber, Telegram, Facebook, and LinkedIn. Enhance your workflow with smooth data exchange via Google Drive, Zapier and your CRM.
Choose the plan that's right for your business
Start with the Trial plan to explore our platform until all credits are used. Get started
Professional
Included
Features
- AI Services & Tools
- AI Chat
- Meeting Assistant
- Text to speech & audio transcription
- AI Assistants traning & tuning
- AI Notes
- Teamwork
Business
Included
Features
- AI Services & Tools
- AI Chat
- Meeting Assistant
- Text to speech & audio transcription
- AI Assistants traning & tuning
- AI Notes
- Teamwork
- Automation Agents
- Conversations
- Conversatinal Agents
- Your own API key to AI models
Enterprise
Included
Features
- AI Services & Tools
- AI Chat
- Meeting Assistant
- Text to speech & audio transcription
- Teamwork
- AI Assistants traning & tuning
- AI Notes
- Web Widgets & Messengers Integrations
- Automation Agents
- Conversations
- Conversatinal Agents
- Your own API key to AI models
- AI assistants & tools API